Terms & Conditions
PRICE & PAYMENT
The Price and payment terms are set out in the Confirmation of Order. If payment terms are not set out in the Order, payment is due within 7 days of the date of each invoice.
We accept Bank Transfers, Western Union, Money Gram and PayPal. If payment is not received within 7 working days, an unpaid item case will be automatically.
We reserve the right to decline PayPal payments with unverified account or unconfirmed address. Due to seller protection policy we only send to addresses registered with PayPal. If you wish an item to go to different addresses you must use different method of payment other than PayPal.
All prices quoted are exclusive of VAT.
If the Purchaser wishes to change anything in the Order, the request must be made in writing through email. The Seller will inform the Purchaser whether it is willing to agree to the change and, if so, what will be the impact on the price and delivery date. The Purchaser must notify the Seller in writing within 2 days if these changes are accepted and if so, the price and delivery date will be adjusted by the Seller. The Seller will not proceed with the change until this notice is received. A request to reduce the quantity of Products ordered will not result in a price reduction unless otherwise agreed in writing by the Seller.
We normally dispatch within 24 hours after receiving cleared payment, DHL, Fedex, UPS, DPEX or Skynet Courier Services. We post Monday to Friday excluding Bank Holidays.
All delivery dates given by the Seller are given in good faith but dates are not guaranteed and the Seller will not be liable to the Purchaser for any delay in delivery.
The Seller will notify the Purchaser when the Products are ready for delivery. Delivery will occur when the Purchaser collects (or arranges collection) of the Products from the Seller's premises, unless different delivery arrangements are agreed in the Order (at the Purchaser’s expense). If the Purchaser does not collect the Products within 7 days of the delivery date the Seller may charge a reasonable amount for storage pending collection by the Purchaser.
We obtain Proof of Postage for every order sent that has detail of your address and weight of the item sent. Please note that once orders are posted then it is Courier Company's Responsibility. Any item that gets damaged or lost in the post will need to be claimed for through Courier Company's Insurance and orders would not be re-sent until a claim is satisfied by Courier Company. If the item is no longer available we will offer you a replacement one or give refund. Claims are not accepted by Courier Company unless 15 working days has passed from the day an item was sent.
Packaging and Postage charge (P&P) represent the actual cost of shipping, packaging material, and labour cost. If you are not happy with the postage charge please do not bid.
Any international buyers need to contact us for shipping cost before placing an order. All international orders paid via any above payment terms are sent as recorded delivery. If you do not wish to pay for recorded delivery you must use direct bank transfer as method of payment. Please note that we cannot be responsible for items lost that were sent as non-recorded delivery (upon your request) and therefore, we are unable to offer you a replacement or a refund.
OWNERSHIP & RISK
The risk of loss or damage to the Products passes to the Purchaser upon delivery or 7 days after the Seller has notified the Purchaser that the Products are ready for collection at its premises if the Purchaser has not collected them by then.
Ownership in the Products will remain with the Seller until payment in full of all amounts due from the Purchaser have been received by the Seller.
The Seller will exercise reasonable skill and care in the manufacture or preparation of Products (where applicable).
Any defects should be notified within three days of delivery and the defective Product returned to the Seller at the Purchaser’s expense. When the Seller accepts that the defect is due to faulty workmanship or materials the Seller will have the option either to repair or replace the defective Product.
The Seller will not have any liability to the Buyer if prevented from performing the Contract on account of force majeure which includes, but is not limited to severe weather conditions, war, terrorism, strikes or difficulty in obtaining materials and labour. In any of these circumstances, the Seller reserves the right to cancel or delay the Order.
All designs and intellectual property rights in Products are and will remain the sole property of the Seller. Under no circumstances will the Purchaser copy or make use of any of the Seller’s designs and other intellectual property rights.
If the Purchaser (a) commits a breach of contract, or (b) fails to make a payment on the due date, or (c) becomes insolvent or has a receiver or liquidator appointed then, in any such case, the Seller shall be entitled to cancel the contract and repossess any Products for which payment has not been received in full.